Call Center Outsourcing India

International Call Center :

World over companies look up to India for setting up of their voice based call centers. Customer service has become of paramount importance in today’s highly competitive world. No company can afford to ignore this aspect of their business. But unfortunately, many of the companies do not have the required infrastructure or manpower to provide round the clock customer service. Therefore the need to outsource is increasing day by day. Thankfully, help is there in the form of Solutions Outsourcing India.

Our call center boasts of world-class infrastructure, offering reliable and round the clock service, which in turn enables companies, throughout the world to increase their productivity and concentrate on their core competencies.

Our unmatched expertise can be further classified into Outbound call center and Inbound call center. We offer a truly amazing range of services under both these categories.

Inbound Call center :

Our range of extensive services under this category includes:

24 hr help desk services
technical support and trouble shooting
fund raising
telemarketing services
ticket sales
address location services
appointment fixing services
banking services
insurance advisory and claims processing
order taking services

Outbound Call Center :

Under our outbound call center we offer our clients, an unbeatable range of services, designed to increase their business and ultimately productivity. Our outbound call center services include:

Sales
telemarketing
Lead generation
Market research and surveys
Tapping of existing client base for fresh business
Database collection
Financial collection
Verification of records
Damage control disaster management calls
Welcome/ thank you calls
Loyalty program

Call Center Outsourcing Services in India - Inbound Call Center Services, Outbound Call Center Services India